Ups & Downs
- A large collection of slot games
- Plenty of banking methods
- Hefty Welcome Bonus
- VIP & Loyalty Program
- Trusted Brand
Overview
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Year Established:2007
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License:UK Gambling Commission
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Live Chat:Yes
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Mobile Apps:Yes
Up to 10% Cashback +£100 Welcome Bonus Play Now New Customers. 5% cashback on day 1-7 deps, 10% on day 8-14. Max £1000 p/w. Max welcome bonus £100, min £20 deposit. 40x wagering, valid for 30 days. Game weighting, payment restrictions and betting limits apply. Casino Only. T&Cs apply.
Casino.com
The name of this brand might be clean and simple, but what it has to offer players is anything but. In this Casino.com review, we’ll take a look at one of the most successful online operators currently out there, with multiple awards under its belt and over a decade of experience in the industry. CasinoCom is an entertainment hub that hosts everything from casino classics and modern slots and makes sure to give players a one-of-a-kind gameplay experience followed by endless promotions. Casino.com is a go-to for players around the world, and here’s why.
💰Casino.Com Sign Up Offer
Casino.com welcomes new UK players to its site with an exclusive sign up offer that gives you the chance to claim up to 10% cashback and a welcome bonus! Here’s how to score the Casino.com sign up offer:
- Register a real money account with Casino.com
- Make a minimum £20 deposit
- Get Cashback (5% cashback on day 1-7 after first deposit, 10% on days 8 – 14. Max £1,000 p/w) + 100% up to £100 Welcome Bonus
Just as is the case with other Casino.com casino offers, be sure to read the full terms and conditions before you claim a promotion. In regard to this welcome offer, here are some of the key T&Cs to know:
- For new customers only, 18+.
- Make a first qualifying deposit of £20 and accept the bonus in the pop-up notification window before playing casino games. The 100% up to £100 Welcome Bonus will be credited to your account immediately (note: you need to claim the bonus to be eligible for cashback).
- The Welcome Bonus must be wagered 40x (e.g. £50 Bonus x 40 = £2,000) before you can withdraw any winnings. Most games (but not all) count towards meeting wagering requirements*.
- The Welcome Bonus expires after 30 days of nil activity on your account.
- Real money casino bets you place will first be funded by the money you deposited. Once the amount has reached 0, Bonus funds will be used. In the event of a mixed bet (a bet that is made up of both deposited and bonus funds) any resulting winnings will be applied proportionally.
- Original deposited funds can be withdrawn at any time, but doing so will cancel the bonus and bonus-related winnings if wagering requirements have not yet been met.
- 5% Cashback up to £1,000 – Cashback is awarded on losses of any deposits made during the first 7 days from your first deposit. Only House takings from real money funds you deposit during the promotional period will count towards the 5% cashback credit.
- Cashback will be credited within 24 hours (except weekends) at the end of the 7 days from your initial deposit.
- £20 is the minimum total deposit during this promotion period. Minimum cashback awarded if the House wins is £1.
- 10% Cashback up to £1,000 – Cashback is awarded on losses of any deposits made in the second week since making your first time deposit in the casino (days 8 – 14). Only House takings from real money funds you deposit during the promotional period will count towards the 10% cashback credit.
- Cashback will be credited within 24 hours (except weekends) at the end of the 14 days from your initial deposit.
- £20 is the minimum total deposit during this promotion period. Minimum cashback awarded if the House wins is £1.
- Any cashback from this offer can be redeemed instantly with no wagering.
- General promotional T&Cs apply.
*Wager percent contribution for games (note: see Casino.com’s full T&Cs for a complete list):
- 100% – Scratch Cards, Most slots
- 25% – Pai Gow (all varieties), Red Dog, Casino Hold’em (all varieties), Roulette (all varieties)
- 20% – Baccarat (all varieties), Blackjack (all varieties excluding Blackjack Switch and Pontoon), Stravaganza, Craps (all varieties), Sic Bo (all varieties), Video Poker (all varieties)
- 5% – Blackjack Switch, Pontoon (all varieties), Lucky Wheel (Spin a Win)
- 0% – All double options on Slots, on Video Poker (all varieties) and on Hi-Lo (all varieties)
We like the Casino.com welcome bonus for new players. Instead of only a bonus, they’ve added the perk of cashback, which certainly makes things more exciting, particularly since any cashback you might get can be redeemed instantly with no wagering. All around, it’s a fun welcome offer and one of our favourites.
Ongoing Casino Bonuses
Casino.com promotions are a core part of what makes the operator so well-recognized. The casino does an excellent job of giving players plenty of opportunities to enhance their gameplay and increase their winnings long after they’ve played through the Sign Up Offer. What gives Casino.com an edge in this department is that, unlike most other online operators, it curates promotions for its entire selection of games. Players should have no trouble finding CasinoCom offers for slots.
Live Dealer Games, Virtual Sports, and more! Here are some of the most popular ones to look into:
💰Gold Card Happy Hour: This exciting promotion applies to Live Dealer Blackjack games in the casino and consists of a 100% Stake Match. During Happy Hour (20:00-22:00 GMT on Tuesdays, Wednesdays, and Thursdays), players have a chance to draw a gold card that will double their stake for a maximum win of £5,000! There are two gold cards added in every shoe, so try your luck and celebrate with a big win.
💰Two for Tuesdays: This promotion might not be the heftiest of the bunch, but it’s a nice treat for slot fans that like a repeating daily bonus. Players that deposit £20 with the code “TUESDAY” and wager it three times can receive a £5 bonus and 5 Free Spins! The promotion runs every Tuesday and applies to three of the most popular slot games in the casino. These include White King 2, Ace Venture, and Age of Gods: Ruler of the Sky.
Loyalty & VIP Program
Casino.com doesn’t just claim to reward its loyal players to look better on paper, but it backs up those claims with an excellent VIP program that puts other operators to shame. Players that join Casino.com start in the lowest tier of the loyalty scheme – Bronze. As they spend more time playing, they can climb through the ranks of the Casino.com VIP program and earn some nice treats along the way. Other than a few exclusive promos, there’s nothing special about the three base tiers of the loyalty scheme.
The real fun at Casino.com stars for the lucky few players that manage to make it to the VIP and VIP Elite ranks! Here are some of the premium benefits that await them:
- Exclusive Promotions
- Personal Account Manager
- An around the clock dedicated VIP Support Team
- Loyalty Level Welcome Bonus
- Personal Cashback Offer
- Special gifts
- Invitation to Exclusive VIP Events
Range Of Casino Games
If you were enticed by the plentiful promotions on the platform, you’ll be happy to learn that there’s a collection of over 1,000 games you can use them on! Casino.com games come in plenty of categories, but the slots are undoubtedly the operator’s biggest focus. Unfortunately, this does have its downsides. It seems that Casino.com games pay a bit too much attention to the slots category, overlooking the other parts of the casino, which only feature a limited number of titles.
- Slots – Casino.com Slots are the most varied games of the bunch. With nearly 1,000 different titles on deck, there’s enough content to please even the pickiest of players. For slot fans, Casino.com is a dream come true. The game collection has plenty of fun branded slots such as Justice League, Robocop, and Green Lantern, while also offering some of the most iconic titles players expect to see when visiting any online casino lobby.
- Jackpots – Surprisingly enough, the number of Jackpot games at Casino.com is a bit lower than you’d imagine. There are currently 52 Jackpot games in the category, which are a mix of Daily Jackpots and classic ones. Again, the branded games are the standouts here, with Man of Steel and Grease taking center stage. Players can also run into a few popular Jackpot games too, such as Leprechaun’s Luck, Great Blue Jackpot, and Gladiator: Road to Rome.
- Table Games – Out of all the game categories available on the platform, the virtual table games section takes the cake as the least attractive. The total of 28 table games might not seem like such a low number, but all of the games available are versions of Blackjack and Roulette from different providers.
- Live Roulette – Unlike the virtual table games selection, the Casino.com Live Dealer games do a much better job of giving players more variety. There are currently 25 Roulette tables in the Casino.com lobby that include fun takes on the game, such as Football Roulette and Quantum Roulette.
- Live Blackjack – The Live Blackjack section at the operator does an even better job of giving players choices. With 32 different tables to play at around the clock, it’s safe to say that there’s more than enough to please most users. The only downside to these Blackjack tables is the 5,000 bet cap, which is a bit of a letdown to high rollers.
- Live Baccarat & Sic Bo – The Baccarat and Sic Bo category is a pretty popular one at the casino. There are 17 games that players can turn to, including fan-favorites like Andar Bahar and Soho Baccarat!
- Game Shows – Live Game Shows are always a welcome addition to any casino, and Casino.com does well by providing 10 different games that players can enjoy. The biggest hits in this section are Adventures Beyond Wonderland and the Buffalo Blitz Live Slot, although Spin a Win also gets plenty of traction.
- Live Poker – With only three games available in the lobby, it’s easy to see that the Live Poker tables aren’t the liveliest of the bunch. Players can find 3 Card Brag, Casino Hold’em, and Casino Stud Poker in this selection, but they shouldn’t expect too much excitement as they don’t have many visitors.
Live Casino
The good news is that the Casino.com Live Casino does somewhat make up for the lack of virtual table games in the casino lobby. Of course, this is the least we can expect from a Playtech-powered platform. Coming from one of the biggest powerhouses in the Live Dealer games sector, the titles found here are pretty diverse and host professional and friendly employees. Connection issues are sparse, and the game quality is on the better side as well.
Casino.com Liver Dealer games come in multiple different categories, so you’ll find that Casino.com Live Roulette, Blackjack, and Baccarat tables aren’t lacking much. The one category that is a bit disappointing is the Casino.com Live Poker, which does the bare minimum with only three titles. Arguably the biggest pro we ran into at the Live Casino section of the operator comes from Live Roulette. Players that like taking big risks have the opportunity to place bets as high as £100,000 on the Pearl Roulette Live game!
Casino.Com Mobile Casino & App
Casino.com Casino mobile has a well-optimized mobile platform that users will find easy to navigate. Thanks to the drop-down bar on the left side of the page, it’s easy to access every section on the website with a few clicks. The smaller screens of mobile devices don’t take away from the website’s fun design and animations, which is surprising to see as they don’t cause the website to lag like many others tend to.
Luckily, the same can be said about playing games on Casino.com through a browser. Nearly the entire selection is available on mobile, and it doesn’t seem to suffer any delays in loading and gameplay. If you want to download Casino.com on mobile, that option is available as well. The Casino.com mobile app sports the same design as the classic website but offers an even smoother gameplay experience than visiting the operator through a browser.
Casino App
Having a dedicated mobile app is a big advantage for any online gambling site, but the Casino.com app takes this to a whole new level. The software is among the best-reviewed casino apps across all mobile platforms and provides an excellent browsing and gameplay experience for users that prefer to take things on the go. Unfortunately, there is one downside to the Casino.com app for iOS, which is the unavailability of promotions through the platform. That aside, if you want to download it on iOS or get the Casino.com app for Android, here are the simple steps you need to take:
- Visit the iOS App Store or Google Play Store
- Type in “Casino.com” and find the corresponding app icon
- Click the download button and wait for the app to finish downloading
- Launch the app and play your favorite games!
Banking Methods
Players can take comfort in knowing that there are more than enough Casino.com banking methods to make their stay at the casino easier. From e-wallets and credit cards to wire transfers and prepaid cards, all of the popular options are available for depositing and withdrawing.
Deposit
Players coming from the UK have plenty of options to choose from when depositing at Casino.com. Among the more popular Casino.com deposit methods, you’ll find services like VISA, MasterCard, PayPal, Skrill, and Neteller. Users also have the option to deposit via bank transfer and by using a prepaid card such as Paysafecard. Users that want to take things slowly will be happy to hear that the Casino.com deposit limit starts at only £10, and caps at £35,000 for Skrill and Neteller.
Withdrawal
The good news is that most of the available deposit options at Casino.com can be used for withdrawing as well. Players can use their preferred method for both, which is something the casino recommends in the first place. If the deposit method you used doesn’t work for withdrawing, you can always try a Wire Transfer. For most methods, the Casino.com minimum withdrawal sits at a comfortable £1, but users should keep in mind that some methods may require a higher sum.
When the Casino.com withdrawal times are in question, the operator does a pretty good job of keeping them relatively short. Players can expect their payout the soonest with e-wallets, which take between 1-3 days. Withdrawals by credit card take a bit longer with a 3-5 days waiting time, while bank transfers come with an insufferably long waiting period of 5-9 days.
Customer Support
The best way to describe the Casino.com Customer Support is average. The staff does a well-enough job by responding quickly, but the lack of a Casino.com Live Chat means that players will most likely need to wait a few hours before getting a response. If you happen to need help right away, there is a Casino.com phone number available that might provide quicker service. The other contact option at the casino is email, which gives you a chance to explain your inquire more thoroughly. Here’s the necessary information you’ll need to get in touch with Casino.com:
- Email Contact: http://support.casino.com/en/contact-form/
- UK Phone Number: 0800 9012 483
- International Phone Number: +350 200 44793
Software Providers
At its core, Casino.com games are powered by Playtech. The Live Casino platform is also supplied by the developer, so players can find Playtech Blackjack, Roulette, and Game Shows that boast the high-quality design it’s known for. Players can find other popular games by the same provider as well, on top of the Play’n Go slots, Red Tiger Jackpots, and iconic NetEnt titles. CasinoCom also has a few exclusive Live Dealer tables in its lobby that add to the fun and several slots by lesser-known game developers such as Neko Studios and Felt to add variety.
Casino.Com Casino Registration
Setting up an account at the operator isn’t just easy, but it also gives players the chance to snag the Casino.com Registration Bonus of 20 Free Spins without making a deposit! If you want to have a go at the best slots in the casino’s selection for free, here’s what you need to do:
- Open Casino.com through a browser or launch the mobile app
- Click the “Join” button at the top right corner of the page
- Once prompted, fill in the required information on the registration form (name, date of birth, phone number, email address, country, address, etc.)
- Accept the terms and conditions and receive your 20 Free Spins!
To make a deposit and claim the complete Welcome Bonus, you’ll need to verify your identity first. Luckily, this step is a pretty standard procedure and doesn’t take much time. You’ll need to submit Casino.com registration documents which include a photo ID and proof of residence. A valid photo ID could be a passport or a driving license, while a utility bill is a good option as proof of residence.
Security & Game Fairness
Casino.com is an immensely popular casino operator, so putting your trust in it doesn’t come hard. As proof that the operator is licensed and regulated, players can find information about Casino.com licenses at the bottom of its website. The casino is licensed by the Gibraltar Licensing Authority and regulated by the Gibraltar Gambling Commissioner. For UK players, the casino operates under a remote gambling license issued by the UK Gambling Commission. These governing bodies ensure that the casino operates lawfully and provides fair games.
While the licensing piece of the puzzle falls into place easily, players might not be so sure about the use of their personal information. Luckily, Casino.com uses the latest SSL tech to keep its players as safe as possible. Provided by Thawte, a leading certificate authority since 1995, players can rest easy knowing that personal info such as phone numbers, banking information, and identification documents are all obscured and inaccessible by third parties.
Final Thoughts
This Casino.com review goes to show that the operator is an excellent choice for players looking to settle down at a long-term casino. The game selection at Casino.com might be touch and go at times, but the operator does an incredible job of rewarding loyal players with regular promotions and bonuses that could please anyone. There are a few downsides that could put a damper on the overall positive experience, but we can say with certainty that both new players and casino veterans have plenty of opportunities to enjoy themselves when visiting Casino.com!