Grosvenor Casino Review



Overall Rating


Sign Up Offers


Bonuses & Promotions


Mobile Experience


Payment Options




  • Varied game selection
  • Top-notch mobile optimization
  • Exclusive Live Games
  • Great VIP Program
  • Short withdrawal times


Most UK players are likely already familiar with Grosvenor Casino. The group operates plenty of land-based casinos across Great Britain, making it an easily recognizable brand that players can put their trust in. Recently, Grosvenor has expanded its operations to not only include more traditional casino locations, but a premium online casino for players to enjoy their time in. In this Grosvenor Casino review, we’ll explore what this industry giant has in store for players, from the high-quality game collection to the frequent promotions that make them much more enticing.

💰 Grosvenor Welcome Bonus Offer

Your first deposit as a new UK customer at Grosvenor can get you up to a £400 Bonus on Classic Slots. Sound good to you? Here’s how to claim this special Grosvenor Welcome Bonus:

Grosvenor casino bonus

To be eligible for this and other Grosvenor casino offers you need to meet the requirements of the terms and conditions. The key points of the T&Cs for this Grosvenor sign up offer are:

The Grosvenor welcome offer is ideal for slots lovers. A match bonus up to £400 is super and the fact that the bonus can be used on Grosvenor’s range of classic slots is icing on the cake. Of course, the only real downside to this promotion is that it’s not likely to appeal to players who prefer casino games other than slots. Still, we think even non slots fans will be able to appreciate this one.

Ongoing Casino Bonuses

Grosvenor Casino promotions are the lifeblood of the operator. Players that show loyalty to the brand are regularly awarded access to excellent bonuses that can enhance your gameplay experience instantly. The good news is, Grosvenor Casino offers aren’t just plentiful, but they’re pretty varied as well! Whether you’re a big fan of the slots, a Live Casino connoisseur, or like the kind of excitement only Jackpot games can bring, you’re covered on all fronts with Grosvenor. Here are some of the best promotions you can currently participate in:

💰Wheel of Wins: The Wheel of Wins promotion at Grosvenor is a recurring Daily Bonus that no one can resist. Players that login on the website every day for at least a week are eligible for one Free Spin on the Wheel of Wins daily after the terms are met. The prizes you can get from spinning the wheel vary greatly, so depending on your luck, you have a chance to win anything from Free Spins on slots to cash prizes!

💰Drops & Wins: Slot tournaments like this one aren’t a rarity at Grosvenor. With a prize pool of a whopping £2,500,000, this Pragmatic Play-centered promotion is one to watch! As expected from a slot tournament, players that bet on qualifying games and climb to the top of the leaderboard have a chance at massive win multipliers and random prizes in many different forms!

Loyalty & VIP Program

For those interested in making the operator their go-to, there is a Grosvenor Casino VIP Program to look into. While many of the program’s benefits are kept hush-hush, there’s no denying that getting exclusive promotions, cash prizes, and premium Customer Care is a big plus to strive for. The Grosvenor Poker VIP Club has a bit of a misleading name, as it applies to the full range of games in the casino. Loyal players that keep their heads in the game and spend their money at the casino can earn two types of points that come with excellent advantages.

The first type is Status Points. These are the ones that will propel Grosvenor Casino players towards a higher VIP level and bring them the aforementioned benefits, such as exclusive promos. There are five tiers to sift through, with Platinum and Diamond being the highest achievements. The other type is Cash Points, which players can redeem for cash. The two types aren’t mutually exclusive, in fact, the higher your Status Points tier, the easier it is to earn Cash Points!

Range of Casino Games

With about 600 games in total, it’s safe to say that the Grosvenor Casino games lineup isn’t the most impressive we’ve seen in terms of volume. Despite its average quantity, there’s plenty to praise in terms of quality! The variety of games contained in the selection is excellent, and most of them come from industry-leading providers that never fail to bring top-notch gameplay to the table.

Grosvenor slots Grosvenor baccarat

Live Casino

With a glance at the Grosvenor Live Casino, it’s easy to see that it has more than most players bargain for. The classic live platform is powered by Evolution Gaming, an industry giant known for providing top-notch live streams and engaging games. As expected, every Grosvenor Live Dealer you’ll run into is friendly and professional, doing a wonderful job of keeping the atmosphere high-energy and fun for everyone at the table.

Grosvenor live casino

When it comes to pros and cons, we can gladly say that the cons are barely there. The only thing some players might not be too happy about is the somewhat limited selection of Grosvenor Live Baccarat titles that don’t have much substance to them. Other games such as Grosvenor Live Blackjack and Roulette are a treat, especially the exclusive operator tables. A fine touch worth praising here is the Poker tab that comes separate from the Live Casino. Players can download the necessary software and enjoy the best Grosvenor has to offer in a premium Live Poker room!

Grosvenor Mobile Casino & App

Seeing as how the Grosvenor Casino mobile site packs the same design as the one on PC, the fluidity of the page is very surprising. Users that have visited Grosvenor before should have no trouble navigating the webpage, as everything is where you’d expect it to be, only scaled down to fit the smaller screens of smartphones and tablets. Luckily, users don’t need to download Grosvenor Casino if they don’t feel the need. Like the website itself, the games load quickly, they aren’t hindered by delays, and most of them are available on the mobile platform!

Overall, the Grosvenor mobile experience is positive. Users that like taking their casino entertainment on the go should have no trouble with it as long as they have a solid internet connection. If you want to take things a step further, you can download the Grosvenor Casino mobile app! Unsurprisingly, the app’s design sticks to the same layout seen on the website. While this isn’t an issue, it might be refreshing to see the operator switch things up a bit in that area.

grosvenor mobile

Casino App

The Grosvenor Casino app is an excellent option for those that don’t want to bother with visiting the operator through a mobile browser. Navigating the app is intuitive, making it easy for new players to get around, and the games are categorized well-enough to be easy to access. One thing that might seem like a hassle is that the operator has multiple apps for different sections of the casino. The classic casino app includes slots and virtual table games, while the Live Casino app exclusively hosts the Live Dealer titles.

While downloading both of these apps might take up more space on your device, separating the casino into multiple apps is what gives them an edge. Since they’re not overloaded with too much content, the games run smoothly even on older devices. If you’re looking to download the Grosvenor Casino app for iOS or the Grosvenor Casino app for Android, here what you should do:

  1. Launch the Google Play Store or iOS App Store
  2. Type “Grosvenor Casino” or “Grosvenor Live Casino” in the search bar and find the corresponding app icon
  3. Click the download button and wait for it to finish
  4. Launch the app Grosvenor app of your choice and start playing!

Banking Methods

With Grosvenor being one of the leading operators in the UK, users can expect a wide range of Grosvenor Casino banking methods at their disposal. From popular e-wallet options to credit cards and Bank Transfers, depositing and withdrawing from the casino is an easy task.


For those of you looking at more traditional ways to pay and play, the Grosvenor deposit methods include options like VISA and MasterCard, both credit and debit. If you’re more tech-savvy, you can use e-wallets to make your deposit. The electronic wallets that are eligible include popular options like PayPal, Skrill, Neteller, and more! When the Grosvenor Casino deposit limits are in question, players might not be all too happy. The minimum deposit for the casino is higher than most, starting at £20, and is followed by a maximum deposit of £10,000 per transaction.


The good news with withdrawals at Grosvenor is that players have the same variety of options they do with depositing. Most of the same methods can be used in both instances, except for select debit cards. Another pert that stays the same is the limits. The Grosvenor Casino minimum withdrawal starts at £20, which again is somewhat higher than most other operators. While the limits might be a bit of a downer, no one can complain about the waiting periods!

The Grosvenor Casino withdrawal time seems average for most methods, but it’s significantly cut down thanks to the quick withdrawal processing period. While you might be stuck waiting for days for the withdrawal to be approved with other operators, Grosvenor only takes 6-24 hours! The waiting times for other payments include up to 48 hours for e-wallets, 2-5 days with card payments, and 3-7 days with bank transfers.

TTC - Grosvenor

Customer Support

Grosvenor Casino Customer Support ticks nearly all of the boxes. Users can find multiple contact options to get in touch with the operator and receive quick and detailed replies related to their query. The standout here is the Grosvenor Live Chat, which often guarantees instant replies from a friendly Customer Care representative. The only downside to the option is that it’s only available between 7 AM and 10:15 PM for UK residents. Users can also find a relatively small FAQ section, reach out by email, or make a call to the Grosvenor Casino Phone number.

Here’s a list of all the available contact options for Grosvenor Casino:

Software Providers

As expected from an operator as prominent as this one, the Grosvenor games come from the best in the business. The lobby of Grosvenor is filled with NetEnt Slots, Pragmatic Play Jackpots, and hot titles by Big Time Gaming. Similarly, the Live Dealer games are also brought in by one of the biggest providers in the industry – Evolution Gaming. Players can play Evolution Gaming Live Roulette, Blackjack, Baccarat, Poker, and Game Shows! On top of these excellent titles, Grosvenor Casino also has a few exclusive in-house games like the Poker games found in the Poker tab.

Grosvenor Casino Registration

Players looking to enjoy the Grosvenor Casino Registration Bonus will need to create an account before they’re eligible to claim it. The good news is that the Sign-up process at the operator is easy. Here’s how you can register at Grosvenor Casino:

  1. Visit the Grosvenor Website or launch the app
  2. Click on the yellow “Sign Up” button at the top right corner
  3. Complete the registration form by filling in the necessary details (name, date of birth, email address, phone number, country, city of residence, address, etc.)
  4. Agree to the terms & conditions and finish up!

Once you’ve completed these steps, you’ll need to verify your identity. The process requires submitting the appropriate Grosvenor Casino registration documents, which include photo identification and proof of residence. Some viable documents you can use here are a passport, driving license, and utility bills.

Security & Game Fairness

To ensure that everything is working as it should, the operator is licensed and regulated by two separate governing bodies. The Grosvenor Casino licenses you can verify on the website include one by The Alderney Gambling Control Commission and one by the United Kingdom Gambling Commission. These certificates should be more than enough to put players at ease, as proof that the casino operates by high standards and hosts fair games.

In terms of player security and privacy, it’s worth noting that Grosvenor Casino uses industry-leading SSL encryption technology provided by DigiCert. Thanks to this security certificate, all personal data that enters the casino is obscured to protect user privacy. Everything from banking information and addresses to phone numbers and emails is kept under lock and key to ensure the maximum online safety of visitors.

Final Thoughts

Grosvenor Casino makes it easy for players to sing its praises. While the operator is by no means perfect, it does an excellent job of providing users with ongoing support through promotions and bonuses to make things more exciting! The top-quality game selection also plays a big role in this, although it does have a few areas it can improve on. As an overall conclusion, we can say that despite its small issues with the underwhelming Welcome Bonus and limited Customer Support working hours, Grosvenor offers a gameplay experience that’s up there with the best of them!

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